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Returns are free for orders shipped within the European Union. We include a prepaid return label in every package.
Follow the steps below for a hassle-free return:
- - Indicate the reason for the return on the form included in the package.
- - Stick the return label on your package and drop it off at a relay point.
- - Note the tracking number to track your return.
An email will be sent to you once your return has been processed. Please allow 6-12 business days for your refund to be processed.
An essential oil is a concentrated extract of plants, obtained mainly by distillation or cold pressing. It contains the active ingredients of the plant.
Essential oils are extracted from plants by steam distillation or, for some citrus fruits, by cold pressing.
Organic essential oils guarantee the absence of pesticides or chemicals in the cultivation and extraction process.
It is important to check the origin of the oil, the extraction method, and its organic certification to guarantee its purity.
Essential oils are powerful and should be used in moderation. It is advisable to follow the recommended dosages to avoid any adverse effects.
Used correctly, essential oils are not dangerous. However, they must be diluted before skin application.
Before use, it is advisable to dilute essential oils in a carrier oil and test on a small area of skin to avoid any allergic reaction.
They can be used in diffusion, local application (diluted) or added to cosmetic products. Each oil has specific properties.
Some oils, such as citrus oils, are photosensitizing. It is recommended not to expose yourself to the sun after application.
In case of contact with eyes, rinse immediately with vegetable oil and consult a doctor if necessary.
A tracking number will be emailed to you once your order has been shipped. You can track the progress of your delivery via this link.
We accept payments by credit card, PayPal and other secure payment methods available on our site.
Delivery times vary depending on your location. Typically, orders are delivered within 3-7 business days.
You can return a product within 14 days of receipt, as long as it is in its original condition. See our return policy for more details.
An order confirmation will be sent to you by email once payment is validated.
Shipping costs depend on your location. Exact information will be provided when you confirm your order.
We accept payments by credit card, PayPal and other secure options available on our site.
You will receive a tracking number via email once the order has been shipped, allowing you to follow the progress of the delivery.
Shipping costs are calculated based on destination. You will receive details at checkout.
A confirmation email will be sent once your order has been validated and payment received.
